Support

Yes. Scanning, search, your plan, diary and progress are all free. To keep it that way we may show an occasional, clearly labelled ad - at most once a week, and never on a score.

Not to scan or search foods. You need a free account to set your plan, keep a diary, use the shopping list and add products - it keeps your data safe and in sync across phones. Sign-in uses a code we email you, so there’s no password to remember.

Each food gets a score out of 100 made of three parts: nutrition (60%), based on the UK government’s nutrient profiling model and traffic lights; processing (30%), from specific markers like emulsifiers and flavourings; and additives (10%), flagged only where a regulator has raised a point. Tap "How it works" in the app for the full method.

If we don’t have a product, tap "Add this product" and copy the nutrition panel from the pack - it takes about a minute, earns you points, and helps everyone. If something looks wrong, check the pack and email us the barcode.

Your plan already allows for the exercise in your activity level. Workouts beyond that earn an exercise bonus: half of the extra calories are added to that day’s budget. Counting half allows for activity trackers tending to overestimate calories burned.

In the app, tap your avatar on the Scan tab to open your profile, then use "Export my data" or "Delete my account" in the Account section. Deleting your account is permanent and removes your diary, plan, measurements and photos. No longer have the app? Email support@nutritioncounts.com from the address you signed up with and ask us to delete your account - we will delete it and all its data within 30 days and confirm by email.